Privacy Policy — slvipe

slvipe ("we", "us", "our") is the operator of the online gaming platform accessible at slvipe.cam. slvipe is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) and operates in compliance with Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

This Privacy Policy describes how slvipe collects, uses, stores, protects, and shares personal data obtained from players, visitors, and other individuals who interact with the slvipe Platform. It also describes the rights you hold under the DPA and how to exercise them.

By registering an Account with slvipe or by continuing to use the Platform after this Privacy Policy is made available to you, you acknowledge that you have read and understood this policy. If you do not agree with any part of this Privacy Policy, please do not use the slvipe Platform.

slvipe acts as the personal information controller in respect of all personal data collected through the Platform. As personal information controller, slvipe determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out in compliance with the DPA and applicable NPC regulations.

slvipe has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and with the DPA. You may contact the DPO using the details set out in Section 15 of this Policy.

slvipe operates under PAGCOR regulation. As part of its regulatory obligations, slvipe may be required to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities as set out in this Policy.

slvipe collects the following categories of personal data:

slvipe does not knowingly collect sensitive personal information beyond what is required for identity verification, KYC, and compliance with PAGCOR and AMLC requirements.

slvipe collects personal data through the following means:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, or submit a form on the Platform;
• Automatically — when you access or interact with the Platform, slvipe's servers and analytics tools automatically collect Technical Data such as IP address, device identifiers, and session activity;
• From third-party payment providers — when you transact via GCash, PayMaya, BPI, BDO, or Metrobank, we receive confirmation data necessary to credit your Account and fulfil our anti-money laundering obligations;
• From identity verification services — during KYC, slvipe may use certified third-party identity verification providers to verify the authenticity of documents submitted;
• From PAGCOR and regulatory databases — slvipe may cross-check player details against PAGCOR's self-exclusion register and other regulatory databases as required.

slvipe processes your personal data for the following purposes:

• Account registration and management — to create and maintain your Account, verify your identity, and administer the contractual relationship between you and slvipe;
• KYC and age verification — to verify that you are at least 21 years of age and to comply with PAGCOR's identity verification requirements for online gaming operators;
• Payment processing — to process deposits and withdrawals, verify payment method ownership, and prevent financial fraud;
• Anti-money laundering compliance — to monitor transaction patterns, report suspicious activity to the AMLC as required by the Anti-Money Laundering Act (AMLA), and maintain records required by law;
• Platform operation and improvement — to operate and maintain the Platform, diagnose technical issues, and improve the gaming and user experience;
• Responsible gaming — to enforce deposit limits, manage self-exclusion requests, verify compliance with the 21+ age requirement, and prevent problem gaming;
• Customer support — to handle your queries, complaints, and requests effectively;
• Promotions and marketing — to send you promotional offers, newsletters, and updates about slvipe products and services where you have consented to receive such communications or where slvipe has a legitimate interest in doing so;
• Security and fraud prevention — to detect and prevent fraudulent activity, account takeover, and other security incidents;
• Legal and regulatory compliance — to comply with obligations under PAGCOR licensing conditions, the DPA, AMLA, and other applicable Philippine law.

slvipe processes personal data on the following legal bases as provided under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity — processing required to fulfil the contract between slvipe and the player, including Account management, payment processing, and game provision;
• Legal obligation — processing required to comply with Philippine law, including KYC verification, AMLA transaction monitoring, PAGCOR reporting requirements, and NPC obligations;
• Legitimate interests — processing carried out in the legitimate interests of slvipe or third parties, such as fraud prevention, security, and improving the Platform, provided such interests are not overridden by the player's fundamental rights;
• Consent — processing for direct marketing purposes and optional personalisation features, where you have freely given, specific, and informed consent.

slvipe does not sell your personal data. We share personal data only in the following circumstances:

7.1 Service Providers. slvipe engages third-party service providers to assist with platform operations, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification services, game providers, cloud infrastructure providers, and customer support tools. These providers act as personal information processors under the DPA and are bound by data processing agreements requiring them to process data only on slvipe's documented instructions and to implement appropriate security measures.

7.2 Regulatory Authorities. slvipe may disclose personal data to PAGCOR, the AMLC, the NPC, or other competent Philippine government authorities where required by law, court order, or regulatory direction, or where slvipe has a legal obligation to report suspicious activity.

7.3 Corporate Transactions. In the event of a merger, acquisition, or sale of all or substantially all of slvipe's assets, personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7.4 Legal Proceedings. slvipe may disclose personal data where necessary to establish, exercise, or defend legal claims, including in the context of disputes, litigation, or regulatory investigations.

slvipe will not share your personal data with any third party for their own marketing or commercial purposes without your explicit consent.

slvipe retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal retention obligations. The following general retention periods apply:

• Account and KYC data: Retained for a minimum of 5 years following Account closure, in compliance with PAGCOR licensing conditions and AMLA requirements;
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction, as required under the AMLA;
• Support correspondence: Retained for 3 years following the resolution of the relevant query or complaint;
• Technical and session data: Retained for up to 12 months from collection, subject to security and audit requirements;
• Marketing consent records: Retained for as long as the consent remains valid and for 2 years thereafter.

When personal data is no longer required for any lawful purpose, slvipe will securely delete or anonymise it in accordance with applicable NPC guidance.

slvipe implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) across all Platform connections;
• Encryption of sensitive data at rest, including financial and identity data;
• Access controls limiting data access to authorised personnel on a need-to-know basis;
• Multi-factor authentication for staff access to systems holding personal data;
• Regular security vulnerability assessments and penetration testing;
• Secure server infrastructure hosted in data centres with appropriate physical and environmental controls;
• Data breach response procedures aligned with NPC notification requirements.

While slvipe takes all reasonable steps to protect your data, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your Account credentials and for logging out of your Account when using shared or public devices.

slvipe uses cookies and similar tracking technologies on the Platform to ensure functionality, analyse usage patterns, and improve your experience. The following categories of cookies are used:

• Essential cookies: Required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled without impacting Platform functionality;
• Analytics cookies: Used to understand how players interact with the Platform, which pages are visited most frequently, and where technical errors occur. Data is collected in aggregated form and used solely to improve the Platform;
• Preference cookies: Store your Platform preferences such as language settings and responsible gaming configuration;
• Security cookies: Used to identify and prevent fraudulent access attempts and to enforce session timeouts.

slvipe does not use third-party advertising cookies or behavioural tracking cookies to build advertising profiles. You may manage cookie preferences through your browser settings, though disabling essential cookies will impair the Platform's core functionality.

Some of slvipe's service providers, including cloud infrastructure, KYC verification services, and game platform providers, may be located outside the Philippines. Where personal data is transferred outside the Philippines, slvipe ensures that appropriate safeguards are in place to protect your data, including:

• Data processing agreements imposing obligations equivalent to those under the Philippine DPA;
• Transfer only to jurisdictions or entities that provide adequate levels of data protection as assessed by slvipe's Data Protection Officer;
• Standard contractual clauses where required by the NPC.

By using the slvipe Platform, you acknowledge that your personal data may be transferred to and processed in countries other than the Philippines in accordance with the safeguards described above.

If slvipe becomes aware that it has collected personal data from a person who is under 21 years of age, it will immediately close the associated Account and delete or anonymise the data in question in accordance with its data retention procedures. Deposits made by underage players will be returned in accordance with slvipe's underage player policy.

If you are a parent or guardian and have reason to believe that a person under 21 years of age has registered an Account with slvipe, please contact our support team immediately via live chat so that appropriate action can be taken.

To exercise any of your rights under the Data Privacy Act of 2012 as described in this Policy, please submit a request through one of the following channels:

• Live Chat: Available 24/7 on the slvipe Platform — contact our support team and request to speak with a data privacy matter;
• Email: Send your request to [email protected] with the subject line "Data Privacy Request".

To protect your privacy and prevent fraudulent requests, slvipe will require you to verify your identity before processing any data rights request. Verification will be conducted using the information associated with your Account.

slvipe will acknowledge your request within 72 hours and aims to fulfil all data rights requests within 15 business days (PST). If your request is complex or if slvipe receives a high volume of requests, the response period may be extended by up to 30 business days, and you will be notified of the extension.

If you are not satisfied with slvipe's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

slvipe reserves the right to update or amend this Privacy Policy from time to time to reflect changes in its data processing practices, regulatory requirements, or applicable law. When material changes are made, slvipe will notify registered players by email to the address associated with their Account, or by displaying a prominent notice on the Platform, prior to the changes taking effect.

The effective date at the top of this document will be updated to reflect the date of the most recent revision. Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically.

If you have concerns about any changes to this Privacy Policy, please contact slvipe's Data Protection Officer using the details in Section 15 before continuing to use the Platform.

For any questions, concerns, or requests relating to this Privacy Policy or to slvipe's processing of your personal data, please contact slvipe's Data Protection Officer through the following channels:

• Live Chat: 24/7, accessible from any page on the slvipe Platform — state that your inquiry relates to a data privacy matter
• Email: [email protected] — subject line: "Data Privacy Request" or "DPO Inquiry"
• Response time: Email responses within 4 hours (PST); live chat under 2 minutes

slvipe's support and DPO team operates on Philippine Standard Time (UTC+8) and is available every day of the year, including public holidays.